Worldwide Insurance for Travelling Sporting Teams and Players
Overview
Non-professional sporting teams and individuals from most countries can now apply for insurance to cover sports events while visiting Thailand and travelling to other destinations worldwide. This insurance is designed to meet the travel and health insurance requirements for travellers and includes cover for COVID-19, sporting accidents, and other illnesses. See the brief product information document
*Thai and foreign expats who are residents in Thailand can use this insurance to play in other countries but require comprehensive medical insurance to play in Thailand, please read below.
Product Information
This product has been specifically designed to meet the needs of an individual who requires International Travel Insurance starting from their country of residence to anywhere in the world.
With the Adventure Sports add‑on, coverage extends to injuries sustained while participating in Australian Rules Football and Rugby, provided the games are played at an amateur/non‑professional level and as part of an organised event.
This confirmation is provided to assure players and organisers that these activities are covered under the terms of the policy.
Letter from Optimum Global confirming AFL & Rugby coverage – click here.
What customer need is met by this product?
Customers who are largely resident in overseas countries on a temporary basis or are expatriates.
Coverage Details
What does this insurance include?
- Medical & Related expenses: £6,500,000 / $8,000,000
- Coverage for a host of non-professional sports (including amateur rugby, amateur Australian Rules football, and amateur soccer) and illnesses
- Baggage & Personal Effects: £2,500 / $3,000
- Travel Delay: £100 / $125 per insured person per trip up to a maximum of £250 / $300
- Includes cover for COVID-19
- Personal Accident / AD&D: £25,000 / $30,000
- Personal Liability: £2,500,000 / $3,000,000
- Winter Sports: Optional Benefit (see Website for details)
- Adventure Sports: Optional Benefit (see Website for details)
Premiums start at USD $95 (minimum 7 days) – depending on your age.
Where am I covered? You can select one of three areas of cover:
- Worldwide
- Worldwide (excluding USA, Canada & the Caribbean)
Exclusions and Restrictions
Exclusions related to sport
- Participation in professional sports.
Restrictions related to sport
- With the Adventure Sports add‑on, coverage extends to injuries sustained while participating in Australian Rules Football and Rugby, provided the games are played at an amateur/non‑professional level and as part of an organised event.
What is not insured?
- Coverage excludes all pre-existing conditions.
- Accidents or incidents occurring whilst involved in any hazardous activities unless listed in the plan agreement
- Aviation (except as a passenger on a fully licensed multi-engine passenger aircraft)
- Use of mopeds or motorcycles over 125cc
- Self-inflicted injuries, suicide, and injuries caused by alcohol or drugs
- Circumstances manifesting before the commencement of your cover, including medical conditions
- Criminal or unlawful acts
- Expenses that are recoverable from any other source
A full list of Exclusions and limitations which apply to particular benefits is contained in the Policy Wording (GBP) document
Are there any restrictions on cover?
- The maximum age for cover is 79 years of age for annual trips
- The maximum age for cover is 84 years of age for single trips
- Maximum trip duration of 45 days for those 75 years old and over
- Policy benefits excess/deductibles as shown on the benefit schedule
- Medical treatment related to drug, solvent, or alcohol abuse
- Circumstances manifesting before the commencement of your cover
- Hazardous Activities – other than any sport or leisure activity listed page 5 of the policy wording document
- There is no cover within your Country of Residence
- Travel to an area that, at the time of booking, the British Foreign and Commonwealth Office are advising against all travel to.
- Please refer to the policy terms and conditions for full exclusions
Purchase and Contact Information
Optimum Global Travel Insurance is purchased on an individual basis. Please use the above link to ensure your policy can be easily linked to your sporting event and receive personalized service and support. Players should use the link to Journeyman Services above, enter their details, and pay online at least 48 hours before departing their country of residence. (Any major credit card can be used)
Thai and Local Expats – Contact Alan
This insurance is only available for players visiting Thailand from overseas.
Local and Expat players already resident in Thailand should contact Alan at Thai Expat Club for advice and a quotation for a local insurance policy.
Email: [email protected] or telephone +6689-897-9435
Downloads
- Insurance Product Information Document
- Policy Wording (GBP)
- Medical Claims Form
- Cancellation Claims Form
- Personal Effects Claim Form
- TEC Optimum Global – AFL & Rugby Coverage Letter
What to do in an emergency – Important telephone numbers
To comply with the terms and conditions of this insurance you must contact the 24-hour Emergency Assistance Centre if you require inpatient treatment, MRI or CT scans, medical evacuation, or repatriation. In the case of an emergency where you are physically prevented from contacting Journeyman immediately, you or someone designated by you must contact Journeyman within 48 hours, otherwise they may not pay your claim.
The telephone number is listed below.
Claims – Emergency Medical Assistance
24/7 emergency phone line: +441273 624 661
24/7 emergency email: [email protected]
Claims Information
How is billing and claim settled in the event of treatment at a hospital?
In the event you need to make a claim, check your policy to see if you’re covered and what documentation is needed. You can request a claim form by quoting your insurance certificate number. Claims can be made while traveling or after returning home, but always adhere to claim requirements.
For medical claims, the Assistance Service will confirm if your treatment or expenses are covered and can liaise with hospitals. For minor expenses, it might be easier to pay yourself and submit a claim later. Keep all receipts and medical reports.
Important contact numbers
Whether at Home or abroad please remember that we are readily available to help You deal with membership queries or make a claim.
For medical emergencies, our telephone service is available 24 hours a day, 365 days a year.
Claims – Emergency Medical Assistance
24/7 emergency phone line: +441273 624 661
24/7 emergency email: [email protected]
Claims – Non-Emergency
+44 (0) 207 917 6247
Monday to Friday: 9am – 5pm
Email – [email protected]
To make a claim, please ensure we are notified of any potential claim within 31 days of returning either to your Home country or country of residence.
Insurance Queries
Optimum Global Insurance Company Ltd
+44 (0) 1444 473 405
Monday to Friday: 9am – 5pm
Our travel insurance specialists are available to help with any matters relating to your policy – including amendments, change of address or adding family members.
Email – [email protected]